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Paul Wakefield, MD

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Paul Wakefield, MD
Norwood Family Practice
(14 Reviews)
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1208 Merchants Dr Knoxville, TN 37912
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does this provider have helpful information available online?
Definitely
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this family doctor to others?
I Already Have
Was this family doctor friendly?
Extremely Friendly
Were you glad that you had the appointment with your provider?
Yes
by diana xxx.xxx.174.94
February 23, 2014
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have reasonable prices?
Yes
Was this family doctor's staff friendly?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.35.118
April 29, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.78.169
August 10, 2012
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
February 14, 2012
Does this provider give unbiased advice?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this family doctor use current and safe equipment?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
January 26, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
January 23, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider have reasonable prices?
Absolutely!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
December 22, 2011
The staff was friendly enough, but I expected more of a warm welcome from a family practice. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They had a couple of interesting magazines, but their selection wasn't very impressive. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Jimmy
December 21, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
December 01, 2011
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
October 11, 2011
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Map and Directions
1208 Merchants Dr, Knoxville, TN 37912