Paul Wakefield, MD

Paul Wakefield, MD
Norwood Family Practice 1208 Merchants Dr Knoxville, TN 37912
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 18, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
July 26, 2011
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their office was way too cold, I was absolutely freezing. I usually don't have a problem with the cold, but I wanted to get out of that office as soon as possible. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They paid close attention to me and all of my questions were answered.
by Courtney Pollard
June 16, 2011
One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. The office was very easy to locate. I didn't have any trouble finding it at all.
by brad
May 16, 2011
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