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Dennis Gettelfinger, MD

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Dennis Gettelfinger, MD
Metrolina Neurological Assoc
(9 Reviews)
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200 S Herlong Ave Rock Hill, SC 29732
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
After numerous phone calls and two visits, the office staff is VERY cold and not friendly to me during my appointment and I don't think being a little more polite would have killed them. They are not helpful in the least, and the physician, Dr. Mandell, is condescending and arrogant; he interrupted me several times and the entire experience has been miserable.
by MamaD xxx.xxx.14.123
September 23, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.162.71
August 17, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Eric Schiff xxx.xxx.22.168
May 15, 2012
It is obvious that their office is cleaned regularly. It was fantastic. Every time I've called and left a message, I've never heard back. It's extremely annoying. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.
by Tamika
November 14, 2011
Did you experience unnecessary pain during your visit?
No
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider use current and safe equipment?
Yes
by Anonymous
September 23, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you experience unnecessary pain during your visit?
No
Were you able to relax during your appointment?
Yes
Did this provider have reasonable prices?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
August 08, 2011
Their office was clean enough, nothing special though. I felt like my needs were mostly met, but they didn't make any extra effort. For a neurologist's office their equipment seemed fairly current, but nothing special though. I wish they would update their equipment a little more.
by me
May 25, 2011
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Their staff is very friendly and professional. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I got an appointment quickly. I've never had to wait too long. The office was very easy to locate. I didn't have any trouble finding it at all.
by Ted Harden
May 19, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
February 28, 2011
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Map and Directions
200 S Herlong Ave, Rock Hill, SC 29732