ServicesDennis Gettelfinger, MD provides neurology services in Rock Hill, SC. A Neurologist is a physician who diagnoses, treats, and manages disorders, disease, and injuries to the nervous system. This includes such areas as the brain, spinal cord, nerves and muscles.
Please call Dennis Gettelfinger, MD at (803) 366-6135 to schedule an appointment in Rock Hill, SC or to get more information.
After numerous phone calls and two visits, the office staff is VERY cold and not friendly to me during my appointment and I don't think being a little more polite would have killed them. They are not helpful in the least, and the physician, Dr. Mandell, is condescending and arrogant; he interrupted me several times and the entire experience has been miserable.
It is obvious that their office is cleaned regularly. It was fantastic. Every time I've called and left a message, I've never heard back. It's extremely annoying. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.