Jennifer Heller, M.D.

Jennifer Heller, M.D.
9 Flowers Dr Mechanicsburg, PA 17050
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider offer flexible appointment times?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.167.13
September 23, 2013
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Tami xxx.xxx.107.143
July 22, 2013
They barely had any magazines to choose from, and the ones that were available weren't very interesting. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette. They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule. Their prices were very fair. The level of care you get for the price is outstanding. They try to keep the restrooms stocked, but sometimes they run out of stuff. I have had to ask them a few times to re-stock. The major concern of this office is the office staff. Very rude and they definately do not take the policy the patient is always right. The staff is attacking on the phone and refuse to apologize for errors they made. Cancel appointments while in the office two times. Long waits to see doctor after in exam room.
by Anonymous xxx.xxx.34.143
May 31, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.134.47
April 15, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office too cold?
No, it was fine
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.86.116
October 09, 2012
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.34.70
September 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.255.194
June 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.165.94
April 20, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.121.107
April 11, 2012
by Anonymous
March 06, 2012
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