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Matthew Frantz, DO

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Matthew Frantz, DO
State Road Family Practice
(52 Reviews)
> Get Phone Number & Directions
12744 State Rd North Royalton, OH 44133
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Consumer Feedback

(52 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Russ Kukwa xxx.xxx.144.18
March 13, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
March 02, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it easy to make an appointment with this provider?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office too cold?
No, it was fine
by Anonymous
February 21, 2012
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here.
by kim clay
February 21, 2012
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office too loud?
No, it wasn't too loud
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 30, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider have helpful information available online?
Yes
by Anonymous
January 20, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office too loud?
No, it wasn't too loud
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
January 12, 2012
Does this family doctor use current and safe equipment?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this family doctor friendly?
Extremely Friendly
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
January 03, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have reasonable prices?
Yes
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
January 02, 2012
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by egro
December 27, 2011
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Map and Directions
12744 State Rd, North Royalton, OH 44133