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Matthew Frantz, DO

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Matthew Frantz, DO
State Road Family Practice
(52 Reviews)
> Get Phone Number & Directions
12744 State Rd North Royalton, OH 44133
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Consumer Feedback

(52 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Would you refer this provider to a family or friend?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.119.53
April 04, 2013
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.135.32
February 23, 2013
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Does this provider have helpful information available online?
No, just a basic listings page
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
by Anonymous xxx.xxx.72.215
November 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.112.146
September 06, 2012
The doctor paid close attention to me and all of my questions were answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I was satisfied with my visit with the doctor. TThe office was very easy to locate. I didn't have any trouble finding it at all. Very hard to get a same day appointment even when calling in the morning.
by Nancy Hamilton xxx.xxx.220.134
September 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.136.229
May 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.152.214
April 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by K.Jett xxx.xxx.129.100
April 09, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.53.110
March 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.130.53
March 14, 2012
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Map and Directions
12744 State Rd, North Royalton, OH 44133