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Richard Dougherty, MD

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Richard Dougherty, MD
(24 Reviews)
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10450 Park Rd Ste 200 Charlotte, NC 28210
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Good Dr. skills, lacks in personality. Stands entirerly across the room and doesn't really ask the right questions. So, less than desirable. I went to him because he was recommended and I had just moved to the area.
by M R Perry xxx.xxx.86.58
November 26, 2014
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider offer flexible appointment times?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.212.77
July 24, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the waiting room chairs comfortable at this provider's office?
They were average
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.212.77
March 08, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider prominently display their diplomas or business license?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Very happy patient xxx.xxx.209.176
January 16, 2013
The office staff are very unprofessional,especially the reception area, they laugh at you, have no manners, they don't know how to treat a patient with respect and they don't know what they are doing. Dr. should pay more attention to how his staffs work so he won't lose patients. The Dr. himself isn't that bad. Had to wait almost an hr. just to spend 5 mins. with the Dr. And at the end his staffs made mistakes and it was as if I never went to the Dr. but still got charge. I will never recommend nor see this Dr. again thanks to his staff. And if the Dr. is smart he should fire those ogresses (reception area) he has working for him.
by Carl xxx.xxx.32.182
October 19, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.111.93
October 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.176.142
April 16, 2012
Was it easy to make an appointment with this provider?
Yes
Were the waiting room chairs comfortable at this provider's office?
They were average
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
January 27, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did you feel safe in this provider's care?
Yes
by Anonymous
January 19, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
December 30, 2011
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Map and Directions
10450 Park Rd Ste 200, Charlotte, NC 28210