Richard Dougherty, MD

Richard Dougherty, MD
10450 Park Rd Ste 200 Charlotte, NC 28210
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider seem up-to-date with the current advancements in their field?
Yes
Would you refer this provider to a family or friend?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
November 28, 2011
Are you going to visit this provider again?
Without a doubt!
Was it easy to make an appointment with this provider?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
November 21, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider give unbiased advice?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
October 27, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
No, they were polite
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
September 26, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
August 28, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
August 22, 2011
Did this provider have reasonable prices?
Absolutely!
Was this provider friendly?
Very! The most welcoming office I've visited!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
June 30, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office clean?
Yes everything was neat and sterile
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
May 20, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
May 04, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
May 03, 2011
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