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Richard Mackool, MD

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Richard Mackool, MD
Mackool Eye Institute
(58 Reviews)
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3127 41st St Astoria, NY 11103
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Consumer Feedback

(58 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's staff friendly?
Yes
Would you recommend this provider to others?
I Already Have
Was this provider friendly?
Extremely Friendly
by Anonymous xxx.xxx.186.158
November 15, 2014
He ws very professional and extremely competant.
by Barzileel xxx.xxx.231.38
July 31, 2014
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office too loud?
No, it wasn't too loud
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.242.30
July 04, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider have helpful information available online?
Yes, but its hard to find
by Anonymous xxx.xxx.244.72
March 28, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this provider prominently display their diplomas or business license?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.44.223
February 04, 2013
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.212.45
January 30, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too cold?
No, it was fine
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.91.245
January 15, 2013
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider late to your appointments?
No, they were on time
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.46.102
December 06, 2012
Did you experience unnecessary pain during your visit?
No
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous xxx.xxx.215.50
December 01, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.105.12
October 15, 2012
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Map and Directions
3127 41st St, Astoria, NY 11103