Herbert Pasternak, DO

Herbert Pasternak, DO
Gastrointernal Care Long Islan 187 Veterans Blvd Massapequa, NY 11758
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Consumer Feedback

(65 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
September 16, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider late to your appointments?
No, they were on time
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
August 19, 2011
Was the waiting area spacious?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
August 05, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
July 19, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Would you recommend this gastroenterologist to others?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
June 27, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's office too cold?
No, it was fine
Does this gastroenterologist use current and safe equipment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
June 15, 2011
I would have no problem giving them a recommendation. If anyone needed a gastroenterologist, I would direct them here. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by barbara batz
June 01, 2011
Would you recommend this gastroenterologist to others?
Yes
Does this gastroenterologist use current and safe equipment?
Yes
Were you able to relax during your appointment?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
May 27, 2011
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They are always prepared for my appointment and remember everything about me. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They have really great customer service here. They always put their customers first, regardless of the situation.
by 54patient
May 18, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
May 18, 2011
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