Richard Shepard, DO

Richard Shepard, DO
Manhattan Medical Care 140 W 69th St New York, NY 10023
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Consumer Feedback

(44 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider use excessive foul language?
No
Would you recommend this family doctor to others?
Yes
by jon xxx.xxx.225.230
September 16, 2013
Was the waiting area spacious?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.168.131
January 24, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.8.73
January 04, 2013
I have been going to Dr. Shepard for several years now and have had nothing but excellent experiences with him and his staff. I have gone to him for several matters including: annual physicals, specific issues like a bad cough / bronchitis, heel pain, high cholesterol and a vasectomy. In each case, Dr. Shepard and his staff went above and beyond to help me. They either dealt with my issue right there or made recommendations to outstanding specialists as needed. I know I can count on Dr. Shepard and his staff to take care of me and I will continue seeing him.
by UWS Guy xxx.xxx.200.4
January 04, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's staff friendly?
Yes, they went above and beyond
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this family doctor's staff friendly?
Yes, they went above and beyond
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.243.203
November 21, 2012
Would you refer this provider to a family or friend?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.88.154
November 15, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by UWS Guy xxx.xxx.200.4
October 10, 2012
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider welcome questions?
Not at all. They ignored my questions
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous xxx.xxx.58.126
October 09, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is friendly and welcoming. All my questions were answeredThe office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return.I always come away satisfied with my experience with Dr. Shepard.
by Eileen xxx.xxx.201.244
September 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Charlene xxx.xxx.197.40
September 08, 2012
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