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Wallace Duff, MD

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Wallace Duff, MD
Mid America Ear Nose & Throat
(37 Reviews)
> Get Phone Number & Directions
11704 W Center Rd Ste 210 Omaha, NE 68144
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
This is my all time favorite dr. He is thorough, replies to emails and is just compassionate and wise. I moved otherwise, I'd still see him. Although he may end up doing my nose/nasal surgery and I'd fly back for him to do it. He is that great.
by Rita xxx.xxx.123.240
May 27, 2016
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was the provider's staff helpful and knowledgeable?
Somewhat
by Anonymous xxx.xxx.95.131
April 22, 2015
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you feel like this provider's office was sufficiently staffed?
Yes
by Dennis xxx.xxx.150.93
March 29, 2014
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.194.80
August 08, 2013
Were you able to relax during your appointment?
Yes
Were you able to relax during your appointment?
Yes
Was it easy to make an appointment with this provider?
Yes
Would you recommend this ENT otolaryngologist to others?
Yes
by Anonymous xxx.xxx.198.38
February 22, 2013
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.103.98
January 11, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.169.127
January 06, 2013
Went to Dr Duff 3 times in 3 weeks for the same problem. I was charged each time even though I felt two of the appointments should have been considered follow-up appointments. I was given numerous prescriptions of ant-inflammatories, muscle relaxants, a nasal spay, something for nerve pain and ear drops. Nothing worked. When I called, I was made to feel like a nuisance and even was told once to just call the pharmacy myself to see if the doctor had prescribed anything. Dr Duff finally decided to refer me to another doctor so that someone could look at me with "fresh eyes." When I called back to say the doctor he was referring me to couldn't see me for three weeks, I was told by a nurse that since Dr Duff referred me to a new doctor, there was nothing more they could do. Really? I was in pain. I had tried everything he told me. I couldn't wait three weeks and no one cared! Found another doctor on my own and was out of pain within 48 hours. Would not recommend!
Insurance: Blue Cross / Blue Shield
by Janelle xxx.xxx.36.168
December 10, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.122.4
November 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.240.102
September 14, 2012
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Map and Directions
11704 W Center Rd Ste 210, Omaha, NE 68144