Wallace Duff, MD

Wallace Duff, MD
Mid America Ear Nose & Throat 11704 W Center Rd Ste 210 Omaha, NE 68144
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
July 15, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
July 07, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
April 15, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Does this provider use current and safe equipment?
Yes
by Anonymous
April 04, 2011
They put in the extra effort to make me feel valued and important. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I was so relieved when they offered me a remedy for my condition.Before I knew it I was feeling better. I've already told my friends and family about the fantastic experience I had there.
by Beth
April 01, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
March 10, 2011
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Their equipment was very advanced and sophisticated. I was very impressed. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.
by Kathy
March 07, 2011
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