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Charles Rogers, MD

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Charles Rogers, MD
Methodist Physicians Clinic (Northwest)
(42 Reviews)
> Get Phone Number & Directions
10710 Fort St Omaha, NE 68134
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor friendly?
Yes
Did you feel that your waiting time was acceptable?
Mostly
by Anonymous xxx.xxx.49.190
November 20, 2014
Was this doctor's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor friendly?
Extremely Friendly
Was the office accommodating when booking an appointment?
Somewhat
by Anonymous xxx.xxx.8.60
July 21, 2014
We have been patients of Dr. Rogers for about 13 years and could not be happier. Dr. Rogers is patient and friendly, he listens to what you have to say and makes you feel comfortable enough to not be embarrassed to ask or tell him any issues you may have. We have always been able to schedule an appointment very quickly, and more than once, they have been able to schedule us for the same day! The entire staff is very friendly and attentive, and we've never had to wait more than 10-15 minutes to be seen. An additional plus to this office, is that after regular business hours, it turns into an urgent care clinic from 6-10pm, and with being regular patients there, they have all our medical records at their fingertips. This makes an urgent care visit much easier and faster, as well as comforting to know that the next day, when your regular Doctor comes in, he will be updated that one of his patients was in the evening before.
by Stephanie xxx.xxx.160.51
June 19, 2014
Was this family doctor friendly?
Extremely Friendly
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.239.20
June 10, 2013
Would you recommend this family doctor to others?
I Already Have
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider's office too cold?
No, it was fine
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.9.218
May 02, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.43.236
March 12, 2013
Dr Rogers is a great doctor. He takes time to actually LISTEN to the patient. He not only listens to the patient but he asks questions so that he has a complete understanding of the situation/history of the patient. While I give Dr. Rogers high marks, his staff is another story. It's a mixed bag when it comes to customer service with them. I understand that Rx renewals, especially dealing with narcotics/pain meds is touchy, but that doesn't excuse the fact that some of these people can't understand how to read a calendar or understand inclusive dates on a Rx. I've never gotten through to someone live on the nurses line. I've always had to leave a message. I would estimate that I get a calback about 30% of the time. More medical staff should be available to answer patients questions. Someone is ALWAYS available to make an appointment of course so why not have someone available to talk person to person about an issue? I've never had any problems with my bills being paid but I would assume there is always someone available to discuss monies owed to them.
by PatientZero xxx.xxx.73.220
February 11, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.111.229
January 25, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.163.2
January 17, 2013
Does this provider offer flexible appointment times?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Terry Pony xxx.xxx.85.43
December 06, 2012
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Map and Directions
10710 Fort St, Omaha, NE 68134