Charles Rogers, MD

Charles Rogers, MD
Methodist Physicians Clinic (Northwest) 10710 Fort St Omaha, NE 68134
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
They paid close attention to me and all of my questions were answered. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They always take the time to listen to me. I know they really care about me and what I have to say. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. The chairs in the waiting room were of the highest quality. I was so comfortable while waiting for the appointment.
by LAERICA WILLIAMS
September 25, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was the waiting area spacious?
Yes
Does this provider have helpful information available online?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
September 16, 2011
I will definitely refer my friends and family here. They were great and I think more people should know about them. Their office equipment was in good shape and looked very current. I felt like everything was very safe. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They always made sure that I wasn't in any pain. I could tell that they too
k pride in their office's appearance. It was very well organized and well taken care of.
by NETTA
September 15, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did they follow up with you after your appointment?
Yes.
by Anonymous
September 12, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
September 01, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to make an appointment with this provider?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
July 09, 2011
Are you going to visit this provider again?
Sure
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider promptly return your phone calls?
Yes
by Anonymous
July 06, 2011
Was this family doctor friendly?
Extremely Friendly
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
July 05, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
May 24, 2011
They never left me for an extended period of time and I never felt ignored. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by Lawrence Garnett
May 23, 2011
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