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First Impressions Dental SC

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First Impressions Dental SC
First Impressions Dental SC
(9 Reviews)
> Get Phone Number & Directions
515 North 17th Avenue Wausau, WI 54401
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
In response to "unhappy's" post. We, as dentists, are not capable of providing a MEDICAL estimate for her child's procedure and her complaint lies with Security (her insurance company), the hospital and the anesthesia group as it their bills that she is upset about. We were very clear with regard to her dental insurance and wish her well with her complaint but have exhausted our resources in attempting to assist her with her concerns. We spent many hours writing numerous letters and making multiple phone calls on her behalf. It is unfortunate that she is using her energy to post negative reviews rather than address her insurance company and those that are billing her.
by Dr. Ned xxx.xxx.166.213
October 17, 2012
So, earlier this year, I found out my daugher needed some major work done with her teeth. Because she was very restless and didn't react well to the laugh gas First Impressions provided, they had asked me if I would be interested in putting my daughter under so the dentist can complete the work she needed. Me being a single-mom with one source of income knew that there would be some major medical and dental cost. So, those who know me, know that I am very thorough and I dont' just sign my name away to anyone especially a piece of legal document.

I was given a pre-estimate treatment from First Impressions informing me the total cost would be $2124.00 and my responsibility would be $515.34.

Months later after my daughter's procedure was done, I received an approximately $5,000 bill from two providers.

First Impressions denies any wrong doing. Um, my daughter's case was denied for coverage and I told them all along with a letter from my insurance company. So, what do their staff do? Took it upon themselves to get it approved. And their telling me I didn't follow instructions? Really? I did, down to the dot on the i and the cross on the T. DENIED. But, wait, they are so money hungry they lured me into this process feeling like I can trust them because they are so good at saying this but crappy in practicing. So I did trust them because they are the experts. But no, they have shown me they are only experts in manipulating parents like me.

The dentist writes a poor sobbing letter to the providers. Um, what's that going to do? Nothing but to say his wealthy self has done his obligation and have washed his hands clean.

I'm making every effort in my heart to never let anyone else be screwed like I did. If you want quality dental care for your kids, there are plenty of qaulified and caring dentist out there who have morals and values!

I'm never ever going back to First Impressions, ever with my children.
by unhappy xxx.xxx.20.72
October 15, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.123.89
September 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by The Teacher xxx.xxx.49.67
June 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.197.58
February 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.166.247
February 13, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
November 21, 2011
I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. Not only are they recommended by other dentists, other dentists are always calling asking for advice. I know that I'm under the care of an expert. I am going to refer everyone I know here. I absolutely love this place.
by First Time Mom
July 18, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
April 07, 2011
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Map and Directions
515 North 17th Avenue, Wausau, WI 54401