Alyce O'Brien DDS Jack Batjer DDS

Alyce O'Brien DDS Jack Batjer DDS
Alyce O'Brien DDS Jack Batjer DDS 1919 North Pearl Street Suite A1 Tacoma, WA 98406
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
THE BEST EVER!!
Been going here for years!!!
by Joseph Nikolao xxx.xxx.187.202
September 09, 2015
I enjoy coming here. The staff is friendly and knowledgeable. I would recommend them to anybody who is looking for a welcoming place to go.
by Charlene xxx.xxx.27.42
November 19, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this provider listen to your input and concerns?
Somewhat
Does this provider offer flexible appointment times?
Somewhat
Did this provider seem well-trained and experienced?
Somewhat
Was the background music pleasant while you were in the waiting room?
Somewhat
by Anonymous xxx.xxx.1.7
May 01, 2014
Was this dentist's staff friendly?
Yes
Was this dentist friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel that your visit with the provider was time well spent?
No
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous xxx.xxx.105.72
February 23, 2014
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this dentist use current and safe equipment?
Yes
by Anonymous xxx.xxx.32.175
September 09, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.92.153
April 01, 2013
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No, I was given the information right after they finished my treatment
Did the staff call you to remind you about your upcoming appointment?
No, their staff isn't organized at all
by Anonymous xxx.xxx.94.72
February 12, 2013
I've been going to Drs. Batjer and O'Brien since they bought the practice from my childhood dentist.

The quality of their work has declined over the past year and I am, for the first time in my life, switching dentists. I had a filling replaced in a top molar last year. It took Dr. O'Brien two tries in a row before she gave up on it. She was unable to do it correctly, so Dr. Batjer redid it. Three fillings in the same tooth in an hour is extremely uncomfortable and by the end of the hour, the shot of novocaine was beginning to wear off. I was nearly ready to climb the ceiling.

The same thing happened to my husband a couple of months later. To this day, dental floss shreds on that tooth. We're going to have another dentist fix it because we don't trust the quality of work.

The dental hygenists are nice enough but one drives me nuts with her incessant talking. The last time I went, a different hygenist worked on my mouth and she was extremely rough on my teeth, leaving me feeling battered and bruised.
by Jennifer xxx.xxx.250.32
January 02, 2013
Did this dentist answer all of your questions?
Yes
by Anonymous xxx.xxx.24.192
December 15, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider have reasonable prices?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Kim xxx.xxx.88.64
October 31, 2012
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