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Castle Dental

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Castle Dental
Castle Dental
(12 Reviews)
> Get Phone Number & Directions
6001 West Waco Drive Suite 616 Waco, TX 76710
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Had 2 teeth pulled by Dr Charles Dillon. He knew what he was doing. Very little pain due to both teeth being split in half. Would recommend him to anyone with dental issues.
by Derrick Jones xxx.xxx.89.46
April 27, 2018
Great dental office, if you can imagine that! Very attentive to my issues and fears! Dr.Dossey is a true professional and understands that people don't like going to the dentist. I have been going there for at least 4 years and no complaints!
by Happy Customer xxx.xxx.92.148
September 20, 2016
This is the old BAIT and SWITCH game. You go in for a $29 check up and cleaning, then BOOM, they find expensive things to be done. I had three in my family go there to get a bargain on their special. We all get regular check ups and cleanings, so we are not a family with problem teeth. However they said all of us had these vague problems and NONE of us was able to get the $29 with cleaning. They reviewed the expensive issues on one family member, so we denied the additional procedures. However they tricked the other two by doing the additional procedure FIRST, then asked them to pay. Not being a fighter like me, they paid. I certainly think they are unethical and tricky! I do NOT recommend them at ALL!!!
by Anonymous xxx.xxx.1.99
June 12, 2013
I was a bit nervous about using an inexpensive group like Castle, but the care I got was extremely proficient and pleasant. The prices were reasonable, the environment excellent and the office staff were very helpful in rescheduling my appointment! The Dentist took a lot of time explaining what he thought would be best for me as a treatment plan, and it was what I , as a Doctor, had expected. No trying to sell extras.
by Starshine xxx.xxx.13.226
December 09, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
December 21, 2011
I am fully pleased with my experience and dental care at Castle Dental. Thanks!
by Izabella
November 22, 2011
Always treated professionally making our visits pleasant.
by Bryanna
November 21, 2011
I felt very safe in their care. I definitely trust them. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. I was in need of dental surgery and castle dentist took very good care of me !
by Mookie
June 23, 2011
They were a little too argumentative and angry. They didn't seem like they wanted to listen to almost everything I had to say. I was hoping to get some sample toothbrushes or toothpaste after my appointment, but I didn't get anything. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They weren't helpful at all.
by FLORENCE RODDY
April 12, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
by Anonymous
April 05, 2011
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Map and Directions
6001 West Waco Drive Suite 616, Waco, TX 76710