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Brandon S. Burgar, DMD

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Brandon S. Burgar, DMD
Trophy Dental
(45 Reviews)
> Get Phone Number & Directions
301 Trophy Lake Drive Unit 120 Trophy Club, TX 76262
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Consumer Feedback

(45 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
This man is a sadistic, cruel, and very sick person. I went to him yesterday to have a tooth extracted. I told him twice that the novacaine was not working, that my mouth was not numb. I didn’t know what he would want to do in this situation, but I certainly did not think that ripping and pulling my tooth out of my mouth was an option.
Not only was my mouth not numb, he also gave no warning, he said he wanted to look at something and then proceeding to tear and rip and pull and it was the most horrific pain I have experienced. I couldn’t make sense of what was happening. It was violent and aggressive and inhuman. I was screaming and still he didn’t stop.
He stopped at one point, I thought it was over and then felt that the tooth was still there. I begged him to stop but before I could react or fight back he was in my mouth again and it all started again.
When he finally got it out he put it in my face and said, “Look at how long the root is! That’s probably why you experienced some discomfort.” Some discomfort? I couldn’t believe he had said that.
It was the most excruciating pain imaginable. I have a high pain tolerance. I am not especially sensitive to pain. I have always been able to deal with it, breathe through it.
I had my kid at home with no meds for 36 hours of labor. That was awful pain.
I walked around in a broken leg for three days before a friend convinced me to go the er - I had thought it was a bad sprain. I have several tattoos. My point is that I do not like pain but I can withstand it.
Maybe if he had told me what he was doing I could have prepared myself. It would have still been awful. But without warning was abuse.
After all the pain and cruelty, he then refused to give me a script for pain medication to help in the first couple of days. The hygienist and the assistant and the front desk were just as confused as I was. Even if I had been totally numb it would still have been categorized as a difficult extraction and they charged me the highest price on the scale.
He told the staff that asked if he could give me medication that “She not getting any” and “She doesn’t need it”.
Dr. Burgar assaulted me and intentionally inflicted horrible pain and fear. He then used his power to make sure my pain continued. And it has. The first 24 hours were painful and he gave me no method to ease the pain.
I am telling my story and my experience so that maybe I can save someone from enduring the same experience.
Do not let this man anywhere you and especially not your mouth.
He is a sick man and he enjoys hurting people.
by Melissa xxx.xxx.65.128
September 07, 2018
He once had a practice in Trophy Club Texas. In 2015, he put a temporary crown in my mouth, and disappeared in the middle of the night before completing the work, without contacting me in any way. Simply shut the doors.
by Scott xxx.xxx.166.135
February 22, 2017
I really liked him and the staff is always pleasant
by DiDi xxx.xxx.118.36
August 04, 2015
Had office in mineral wells Texas one day and vanished the next. Would call my husband righteously for a deep clean.....thanks for letting us know you were closing
by Maria Self xxx.xxx.3.197
June 26, 2015
This dentist has gone out of business and taken a lot of people's money dental records and hasn't finish dental procedures. He took my money and my crown and left me with a partial crown. Haven't heard from him since dec 2014. DO NOT GO HERE
by Adrienne Griffith xxx.xxx.212.146
May 14, 2015
I was very happy to find Dr. Burgar. He addressed my dental needs for a fair price. He was also very kind and gentle while he was numbing my teeth and gums. I am very disappointed that Dr. Burgar seems to have disappeared. I went for my follow-up appointment to finish my dental work. Phone is disconnected, and not a soul has been at his office since January. There is no information about what has happened. I'm sorry to see him go whatever his business plans. He is a very good dentist.
by CarolluvsDanes xxx.xxx.207.18
March 23, 2015
Had an appointment on the 15th of January ... not sure of the time ... called the office ... WOW ... phone disconnected ... drove to the office (45 minutes) found a note on the window saying the office had to seized for lack of payment? anyone know anything about this? I got to thinking ... if the computer is still there, a lot of personal information is on the computer!! anyone know how to get connected with anyone that worked there? damn shity of the dentist ... at least call and let everyone know they were closing down.
by R dendy xxx.xxx.116.195
January 26, 2015
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did your teeth cleaning feel rushed?
Not at all
Does the provider's staff try to be helpful?
Yes
Was the waiting area spacious enough?
Totally
by Anonymous xxx.xxx.151.58
April 30, 2014
Very poor billing proceedures, they charge you upfront for a much larger amount than insurance. They dont care to refund it unless you check the records.
by Paddy xxx.xxx.3.21
April 11, 2014
Was the dental equipment clean?
Absolutely! It looked brand new
Was this dentist friendly?
Extremely Friendly
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did you leave the office feeling satisfied with your visit?
Completely!
Were you glad that you had the appointment with your provider?
Yes
by Anonymous xxx.xxx.165.52
March 24, 2014
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Map and Directions
301 Trophy Lake Drive Unit 120, Trophy Club, TX 76262