Beatriz Cantu-Petty, DDS

Beatriz  Cantu-Petty, DDS
The Dental Doc 2358 East Southcross Boulevard San Antonio, TX 78223
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did you receive sample toothbrushes or toothpaste to take home?
A couple, but not very many
Did you feel safe in this provider's care?
No, I was scared
Does this dentist use current and safe equipment?
No; the equipment needs to be updated
by Anonymous xxx.xxx.198.193
January 22, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.219.249
November 01, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous xxx.xxx.226.252
September 28, 2013
Was it easy to make an appointment with this provider?
Yes
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous xxx.xxx.150.30
September 17, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.63.103
August 27, 2013
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many questions or concerns I had they were always happy to help me. I had several procedures done at once and they were quick and thorough. They also encouraged me to call if I any more questions and gave me a sheet explaining how to care for it after I left. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The dentist and staff were friendly and accommodating. I felt very welcome and comfortable the whole time. I will and am recommending to friends and family.
by Anonymous xxx.xxx.36.16
May 30, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Would you recommend this dentist to others?
Absolutely Not
Did this dentist pressure you to get any unnessary dental procedures?
Absolutely! They wouldn't leave me alone!
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous xxx.xxx.72.222
April 01, 2013
by Anonymous xxx.xxx.55.121
February 26, 2013
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office too cold?
No, it was fine
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.202.129
February 13, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by LEE xxx.xxx.94.34
July 09, 2012
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