Morris Lawrence DDS

Morris Lawrence DDS
Morris Lawrence DDS 3318 East Southcross Boulevard San Antonio, TX 78223
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.76.79
May 08, 2013

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I searched for a long time within my network to choose a dentist. Dr Morris seemed to be highly educated and professional. Upon my first check up visit I was happy with the service I received. Dr Morris was kind and the staff are friendly and accommodating. However on two seperate occassions when I actually had to get some work done, I had to be referred to a "specialist".
Most recently I was advised by Dr. Morris that a root canal was required and I was referred to a specialist. At the time I asked the assistant why this was necessary and I was told that it was a "tricky" tooth and they may not have certain instruments to complete the procedure. I was in excruciating and pain and had to wait for an entire week to be seen by the specialist. After waiting another 24 hours I called the other doctor to see if I could get in any early. The receptionist was very nice and was able to squeeze me in the very next day- however within 30 minutes called me back to confirm this appointment was only for a consult and she couldn't guarantee the root canal would be done. In addition to this the consult was going to cost me $43.00 and the actual root canal would be $360.00. On top of this Dr Morris was going to charge over $200.00 for my crown.
After all this furstration I decided to look for another dentist again within my network- I was able to get seen that very day and have my procedure completed- TOTAL cost was $180.00!!! My new dentist said it was a straight forward root canal nothing tricky about it!
I feel I was completely mislead. As a patient I trust the provider and their recommendations however this has left a very sour taste in my mouth and I have come to the conclusion that doctors/medicine is just another business looking to make a profit on our expense!!
by Ella xxx.xxx.211.2
October 23, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.4.23
September 17, 2012

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Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider have helpful information available online?
Yes
by Anonymous
December 07, 2011

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Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the waiting room chairs comfortable at this dentist's office?
They were average
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
March 31, 2011
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