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Barrett & Smith Oral Surgery Associates

Nearby

Oral Surgeons

West Texas Oral Facial Surgery

Lubbock, TX

West Texas Oral Facial Surgery

Lubbock, TX

Ryan Higley, D.D.S.

Lubbock, TX

West Texas Oral Facial Surgery

Lubbock, TX
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Barrett & Smith Oral Surgery Associates
Barrett & Smith Oral Surgery Associates
(5 Reviews)
> Get Phone Number & Directions
2420 Quaker Avenue Suite 102 Lubbock, TX 79410
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
1 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
My husband was in severe pain at the sight of his 7 year old dental implants that were done by a dentist who retired 4 years ago. I called requesting help from one of the dental surgeons at West TX . Judy was very empathetic and said she would consult with Dr Barrett and call me back because she knew he had a few openings today.
An Unidentified female employee called back to tell me the doctors did not see anyone who they had not done surgery on. I asked her what we were to do. She was not helpful at all. She was arrogant and extremely rude in telling me that my husband’s implants were not done by a dental surgeon and that her doctors did not take referrals from our current dentist. I asked for her name and she hung up with no response. My son who came from the same dentist was seen by Dr Barrett. That is why we called this office. I was in shock. We have been in medical practice since 1980,and always helped someone with severe emergency. These dental surgeons may be excellent practitioners. I have heard from other sources the reception employees are very unfriendly. I have to agree of course , except for Judy.
by Cathy Haynes xxx.xxx.203.152
March 15, 2019
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.159.33
July 22, 2013
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Was this provider friendly?
Absolutely Not!
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Jan xxx.xxx.48.39
March 05, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.175.98
March 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.198.88
February 24, 2012
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Map and Directions
2420 Quaker Avenue Suite 102, Lubbock, TX 79410