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Caffey-Earle Christy DDS

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Caffey-Earle Christy DDS
Caffey-Earle Christy DDS
(12 Reviews)
> Get Phone Number & Directions
3301 Long Prairie Road Flower Mound, TX 75022
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this dentist friendly?
Extremely Friendly
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did this provider have reasonable prices?
Absolutely!
by amanda xxx.xxx.1.14
September 13, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.107.2
May 30, 2013
They RUINED my tooth and were extremely unhelpful in all future communication of my attempts to fix it. I went in for a small filling for a back tooth that previously had felt perfectly fine. After the filling, my tooth was sore and then it kept aching - for weeks, making chewing anything on that side unbearable. I went back in and all they said they could do was a "take a look at it." After only 5 minutes of face time, they said it would be all fixed. Well, it's been two months, and I still can't chew anything on that side. Another doctor took x-rays and discovered the filling was sloppily done, leaving a piece of the filling hanging down near my gum. I am now having to get the filling replaced by a better DDS (which I'm having to pay for AGAIN, as Caffey won't refund me the charges from their poor work). The new DDS has warned that the tooth damage caused by Caffey's mistake might even require a crown or root canal, all of which I'd have to pay for of course. Do NOT go here.
by Sarah xxx.xxx.100.189
May 21, 2013
Did this provider ever postpone your appointment?
Sometimes, a little too often
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous xxx.xxx.11.5
September 25, 2012
My family and I have been going to Caffey-Earle every since they opened their doors. In the last 6 months, the customer service has been appalling. I received a bill for $25 for a "missed visit" for one of my children. I, nor my husband, made the appointment. My husband and I both called and spoke to the billing department. They had a MAJOR attitude, and did not care that we did not make the appointment. They also could not tell us who made the appointment. Every question we had was answered with an "I don't know." The fact that we had four members of our family that have been patients forever, and the fact that we had never cancelled nor been late to an appointment didn't matter. The $25 was owed...and not only that, was a threat to send it to a bill collector was added to it. I do not mind paying $25 when I owe it, however, no one made the appointment. When my husband went into the office to pay the fee and terminate our relationship them, he was told that both kids had appointments this month. WOW! We never made those appointments. Apparently, they automatically set up your childrens dental cleaning appointments without your knowledge. They call to advise you of the appointment on your telephone, and when they receive no response, they charge you for the missed appointment. My husband and I have never scheduled our kid's appointments during school or our work hours. We always need later appointments. BEWARE OF THIS DENTIST. Unfortunately, a good dentist lost four patients today over a $25 descrepancy.....UNREAL.
by April Walker xxx.xxx.141.9
February 16, 2012
This is the LAST dentist I would go to. She is a real jerk and extremely unprofessional. If you want to pay for work you don't need and put up with her boorish attitude to boot then this is the place
by jim
January 05, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this dentist friendly?
Extremely Friendly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Would you recommend this dentist to others?
I Already Have
Did this provider rush your appointment?
No
by Anonymous
September 27, 2011
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider answer all of your questions?
Yes
by Anonymous
August 18, 2011
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous
June 27, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous
June 21, 2011
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Map and Directions
3301 Long Prairie Road, Flower Mound, TX 75022