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Yoffe John A Orthodontist

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Yoffe John A Orthodontist
Yoffe John A Orthodontist
(10 Reviews)
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2213 Forest Hills Drive Harrisburg, PA 17112
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
They answered most of my questions but I could have used more information. Their staff is very friendly and professional. I felt like my needs were mostly met, but they didn't make any extra effort. <-- That's from the questions this gave me. Dr. Yoffe is an all-over good doctor, and he did a great job on my teeth (I had a huge gap in the front and two of my lower teeth were twisted; they look fantastic now). My only complaint is when I want to get my braces off. I had an appt. in July, and when I asked him about getting them off, he only stated "couple more alterations, couple more months". I've had them on for 2.5 years and was so upset, I actually started to cry. He wasn't very sympathetic, and only said there was a paper I could sign; never gave me info on that. When I went in today, I again asked about the paper, to which he responded that I'd have to talk to the lady in the front about it. I did; I said I was done with treatment and wanted the braces off as soon as possible. I asked if there was a possibility of getting them off in August, before my birthday in 3 weeks.. plenty of time, right? The woman, her name escapes me!!!, tried to make it easier on me and the staff by having my braces removed that day. Dr. Yoffe didn't like that so much; he stated that with the adjustment, my teeth would move, thus if I was fit for a retainer and it didn't fit, I'd have to pay for a new one; it was "my risk, my fee" (his EXACT words!). So, I said okay; wasn't too upset about it, being only a few more weeks. While making my next appt, I CLEARLY heard him tell someone, "People cannot just come in the second week of August and ask for their braces to be removed in August". My thought, I told him I wanted them off in July, and he did not provide adequate information to me. If he had told me to talk to the lady in the front in July, I wouldn't have felt, and looked, like a complete fool. His work, exceptional. His staff, wonderful! Dr. Yoffe himself needs to gain some compassion for his patients and actually learn to give adequate information if he wants to keep his business. If it weren't for his staff being so nice, and INFORMATIVE, I'd have left months ago! I'd recommend for the work... like I said, exceptional doctor... but be prepared for confusion and, sometimes, hurt feelings!
by He'll know if he sees this review!!! xxx.xxx.77.168
August 09, 2012
Did this provider answer all of your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.231.59
July 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.83.234
May 15, 2012
When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. Not only did this orthodontist not offer alternatives to metal braces, but they couldn't, or wouldn't, refer me to someone who did offer those services. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I got an appointment quickly. I've never had to wait too long.
by n/a
November 11, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 07, 2011
Did the orthodontist spend time with you during your visit?
Yes, they were with me almost my whole visit
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
September 13, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
September 01, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you leave the office feeling satisfied with your visit?
Completely!
Did this orthodontist offer alternative choices to metal braces (ceramic, Invisalign)?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
July 05, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider listen to your input and concerns?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 16, 2011
Are you going to visit this provider again?
Without a doubt!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
March 01, 2011
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Map and Directions
2213 Forest Hills Drive, Harrisburg, PA 17112