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Mid-Penn Oral & Maxillofacial Surgery

Nearby

Oral Surgeons

Michael V. Marchese, D.M.D., P.C.

Harrisburg, PA

Robert J Beaudry Jr, DMD

HARRISBURG, PA

Miller Oral Surgery

Harrisburg, PA

Oral & Maxillofacial Surgery Innovations, LLP

Harrisburg, PA
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Mid-Penn Oral & Maxillofacial Surgery
Mid-Penn Oral & Maxillofacial Surgery
(11 Reviews)
> Get Phone Number & Directions
2805 Old Post Road Harrisburg, PA 17110
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Horrible front desk staff. The woman Autumn is rude and nasty, curt individual! It’s a shame because the Dentist is so good but no one wants to deal with a frontline employee with no empathy or customer service skills.
by Liann xxx.xxx.240.95
February 11, 2018
This doctor did not even want to see my husband when there was no reason why they shouldn't. He had a tooth pulled with another oral surgeon my husband did not feel comfortable with and it was up into his sinus. Since then, a hole has developed between the sinus and mouth when the tooth was but my husband needs further work to other teeth. This oral surgeon would not even see him to evaluate the problem or the other needed work. They basically said he should just keep going on antibiotics for the infections he is getting and sorry you are not welcome here was the impression we got. I could have cried. You would think they would want the business from folks that can pay and have premium dental insurance.
by disappointing place xxx.xxx.68.93
January 28, 2014
I did not feel safe with them at all. I was scared that something was going to go wrong and when I would look for assurance from my surgeon, he gave me none. He acted as if I was a baby for being nervous about getting a tooth that was already assessed ripped from my mouth while being awake. Like my nervousness was annoying to him. They either didn't read my information or didn't pay any attention to it because they had to ask me why I was there and I had to ask them to please put on latex free gloves (they obviously didn't read about my allergies on my chart) and tried to give me medications I was allergic to or had aversions too (on my chart as well) and they were very rude when I had to "correct" them or ask them to switch things due to my issues, which all could have been avoided by reading my chart. I have TMJD and cannot open my mouth very far, which I was literally scolded for (guess if they would have read my chart they would have seen that too). I was obviously scared to death to have my tooth removed under local anesthesia and even in light of this the Oral Surgeon was still EXTREMELY RUDE. I was in a lot of pain during my visit as well. The oral surgeon also managed to damage my lip (which I had to tell him he did afterwards, why he did not notice the chunk out of my lip I don't know) They gave me a sheet to go home with with instructions for 24 hours and I felt very on my own after that. If I would call for follow up to see if I was healing well or infected etc they acted as if I was a huge bother. When I went in for my follow up they rushed me out and did not listen to my concerns. Again I was scolded by them, this time for sticking my tongue and fingers in my extraction site, when I can certainly tell you I did not do. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else- but only out of sheer desperation and having NO other options.
by Belle xxx.xxx.133.49
October 24, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider have reasonable prices?
Yes
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous xxx.xxx.52.60
October 21, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Leroy Jefferys xxx.xxx.64.246
June 25, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have reasonable prices?
Absolutely!
Was this provider's staff friendly?
Yes, they went above and beyond
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.146.234
December 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.123.197
August 14, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider offer flexible appointment times?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
November 08, 2011
Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. They barely had any magazines to choose from, and the ones that were available weren't very interesting.
by Bubba
August 10, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
May 12, 2011
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Map and Directions
2805 Old Post Road, Harrisburg, PA 17110