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Butler Dental Associates

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Butler Dental Associates
Butler Dental Associates
(52 Reviews)
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121 South Main Street Butler, PA 16001
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Consumer Feedback

(52 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I saw Dr. Terasavage for a cracked filling. He referred me to Butler Endodontics for a root canal which went wonderfully. I came back to Terasavage for the crown. First visit while drilling the tooth, he LACERATED the underside of my tongue causing severe bleeding. The appt. had to be rescheduled so I could heal. Second visit his "dental assistant" cursed while fitting the temporary crown, saying the F-word four times, S-word more than I can count AND she CUT MY FACE with the polishing bit. The temporary crown fell out a week later. I called the office and the receptionist was rude and refused to let me speak to the dentist. Needless to say I am not going back even though I PREPAID for the work. I'd rather lose $385 then go back.
by Mel G xxx.xxx.185.22
June 01, 2020
My Family has gone there for almost 20 years. This used to be a great place to go. Now, I do not know what has changed. When you call in they put you on hold for 20 mins and then give you an attitude while scheduling your appointment. I have seen them as I sit and wait for my appointment, thye will let the phone ring off the hook while finishing a text message. Or they may answer the phone but place a person on hold while they finish up a phone call the their personal cell phones. We will not be going back as it seems they are just much too busy at the front desk to schedule the patients.
by Linda xxx.xxx.231.71
August 14, 2017
The place is dirty and smells strange. There are too many other quality dentists around to chance this joint. A total indifferent attitude by the whole staff.
Believe the reviews....
by Jk xxx.xxx.106.180
July 14, 2015
They were treating my son for over a year with the same problem. Kept saying the filling was coming out and just kept refilling a spot that was decayed. Went to a different dentist and he needed a root canal. Had X-rays and showed he never removed any piece of the cavity. Also the new dentist found over 8 more cavities that needed filled. What were they looking at when they were cleaning and filling his teeth..... The worst place to go.
by Unhappy xxx.xxx.74.225
January 26, 2015
They opened a location on Forest Grove Road in Coraopolis, Pa. Don't go there. The office is not clean. The cleaning took less than 5 minutes. I hadn't been to a dentist in several years and was there for check up. They took no xrays. after the cleaning the dentist that looked at my teeth wasn't with me for more than one minute and said "Okay - we'll see you in six months". 24 hours later I was sick with a horrible sore throat - it's seven days later and I am still sick.
by xx xxx.xxx.4.207
May 12, 2014
Was the rinsing sink clean and did they have disposable cups and mouthwash for you to use?
No
by Anonymous xxx.xxx.188.5
April 07, 2014
Was this dentist's staff friendly?
Friendly Enough
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
by Anonymous xxx.xxx.50.57
February 04, 2014
Did this provider answer all of your questions?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have reasonable prices?
Yes
by Ina xxx.xxx.10.225
January 28, 2014
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Would you recommend this dentist to others?
Absolutely Not
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.186.4
January 13, 2014
Would you recommend this dentist to others?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
by Judy Precise xxx.xxx.177.185
October 29, 2013
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Map and Directions
121 South Main Street, Butler, PA 16001