Advanced Dental & Oral Surgery

Advanced Dental & Oral Surgery
Advanced Dental & Oral Surgery 401 Windsor Highway New Windsor, NY 12553
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Consumer Feedback

(35 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
If you want to get treated badly, by the dentists themselves, the hygienists, and office staff by all means go to Advanced Dental. They treat all their patients with indifference and no compassion or sympathy. All they want is your money, and all they are worried about is ramming as many patients through as possible to maximize their profit. I'm convinced they filled cavities that did not exist, just to make a profit. The Monday Hurricane Sandy hit I was flossing and a filling they put in in July fell out. They were closed until Wednesday (understandably), but Wednesday they left the phone off the hook all day to not have to deal with dental emergencies and customer rescheduling. When I found another dentist that I love, they wouldn't even forward my X-rays to them. They make you physically come to office to pick them up-- this floored me. I've never received such bad care and service, and been treated so badly at a dentist ever. Please, for the sake of your teeth, STAY AWAY.
by Dr. C xxx.xxx.216.77
November 09, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were you able to relax during your appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.190.229
October 10, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.88.10
September 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.81.130
August 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.97.229
August 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Mary xxx.xxx.16.59
July 05, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.55.169
June 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.166.10
June 05, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.103.158
June 04, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.250.21
May 22, 2012
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