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Killian-Norris Lenore DMD

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Killian-Norris Lenore DMD
Killian-Norris Lenore DMD
(20 Reviews)
> Get Phone Number & Directions
9004 -A Lincoln Drive West Marlton, NJ 08053
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.114.14
December 10, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Susan xxx.xxx.24.107
November 25, 2013
Are you serious this Dentist has 4 1/2 stars. Everything Nikki says is totally true. Caps/crowns fit incorrect cause major infections which I had to have surgery to remove. Since the LARGE crown she put on broke several teeth around it. OMG this Dentist is Horible. She has caused so much trouble in my mouth from her poor poor treatment!!! I beg you don't go there.
by Tiny xxx.xxx.159.20
August 19, 2013
I thought that this dentist was very good but after the many fillings she had done started to need replacing, I changed my mind. Fillings were falling out after 6months to a year. Each time I had to pay & the tooth would become more fragile. A crown she did needs to be redone, as it does not fit properly and isn't to the gumline. She thought it was OK. She has no hygienist, that's a big red flag I should have paid attention to. Cleanings were way to quick to be thorough.
Office staff is wonderful, office itself is basic, clean but antiquated.
by nikki xxx.xxx.178.44
June 27, 2013
Office staff are very nice. The doctor is nice as well and good. She is not afraid to refer patients for procedures out of her range. I respect that. The only negative is their billing. We've been going there for a very long time. Apparently missed an appt that we never received a reminder card or call, and now have to pay a missed appt fee of $37. This is not the first time we've been billed for non procedural expenses. If this human error is not resolved based on our long time good standing, we will leave. Good medical care needs to be combined with good customer service. Competition is fierce.
by Long time customer xxx.xxx.189.173
April 15, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.44.43
March 19, 2013
Did this dentist give you your invoice promptly?
Not at all. They kept making excuses and didn't give it to me for weeks
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
by terri xxx.xxx.159.20
March 14, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.89.5
May 27, 2012
I went to this dentist for 1 cap. From day 1 expressed it was fitted to large in my mouth. She did not even lisen to my concern. She refunded me 200. of my 1485 I paid. I have had severe pain and went back 6 times. She did not stand by her work and ruined my beautiful teeth. DO NOT RECOMMEND THIS DENTIST!! She does not have updated equipment in the office. Worst experience of my life. I am in pain everyday from her work in my mouth.
by Cindy Sue xxx.xxx.159.20
May 13, 2012
I'm 25 and never had a cavity in my life. I moved to a new area and saw a new dentist who said I had 3 cavities and needed fillings. I was suspicious and went to Dr. Killian for a second opinion. She said I had no cavities at all. I appreciated her honesty. She and her staff were extremely friendly, thorough, and helpful. I'm disabled, and Dr. Killian took extra time and care to make sure that I was comfortable and understood everything she was doing. Knowing that Dr. Killian is honest, competent, and kind, I have no reason to look for another dentist. I strongly recommend her to anyone with special needs.
by Kelly xxx.xxx.0.41
May 03, 2012
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Map and Directions
9004 -A Lincoln Drive West, Marlton, NJ 08053