Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider remember you by name?
Sometimes, but not always
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding