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Northside Minnesota Oral & Maxillofacial Surgeons

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Northside Minnesota Oral & Maxillofacial Surgeons
Northside Minnesota Oral & Maxillofacial Surgeons
(13 Reviews)
> Get Phone Number & Directions
11441 Osage Street Northwest Minneapolis, MN 55433
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value

This is the worst clinic I've ever been to. The doctor didn't even wash his hands, examined me without gloves on. The staff (which consists of two ladies) is very rude and unprofessional. I was referred to them for my wisdom teeth removal, and they were supposed to send papers and x-rays out to my insurance for prior authorization. I called them several times to find out what's going on, not once did I ever get a call back. They failed to send the x-rays out first time, so the prior got denied, I demanded they send them out, and they said they did. Couple days later I get a second denial because the insurance never got the x-rays. The lady form this clinic actually YELLED at me, that they do this 25 times a day, and it's all insurance's fault, not theirs! Well good thing this all went down, because I can't even imagine what would've happened while in surgery under anesthesia, not knowing what's happening. Don't go there, save yourself money, health and nerves!
by Lily xxx.xxx.200.26
August 19, 2014
I called to make an appointment, gave all my insurance info ahead of time to be sure they'd accept it. I have a disabled son, and he has MA along with private insurance. The appointment was a for a preauthorization for molar extractions. Upon the appointment, they assumed the private medical insurance (which would cover sedation) was state insurance and tried to convince me they told me on the phone they didn't accept it. After 10 minutes they realized it was private insurance and oh suuure, they do accept it. My son needed x-rays for these molars however the dental insurance would not cover it since he had them within 5 years but were too old to see these molars. MA would cover that fee but they needed a denial first from the private insurance. They had a difficult time with this, and charge $175 for pana x-rays which is far more expensive than the previous oral surgeon we seen the week before and our own dentist by $50. They had told me my insurnce wouldn't cover the x-rays, which I already knew they wouldn't, and I again told them MA needs the deial before they will pay. She actually rolled her eyes at me. I thought then they were calling MA, I was wrong. Instead of looking at the paperwork I filled out to see my husband carried the insurance, they assumed it was me. Instead of looking at the dental card they had of ours, they assumed it was Delta Dental of MN when it's Delta Dental from MI, and had me on the phone with the MN office trying to locate us and eventually me and Delta Dental realized this office called the wrong number. I would never recommend this office for any dental work. They're unaware of how insurance works, and attempt to get you to pay out of pocket when it's their own inexperience and negligence and unprofessionalism that is in error and all the while they did this in front of my child. And on top of all of that, the dentist disregarded what our dentist had referred us for (extractions of 2 back molars) and instead wanted to extract 2 wisdom teeth that weren't even exposed.
by Sandy xxx.xxx.176.79
August 06, 2014
Was this provider's staff friendly?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Very! The most welcoming office I've visited!
Would you recommend this oral surgeon to others?
Yes
Does this provider remember you by name?
Always
by yasman xxx.xxx.11.228
February 17, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider have reasonable prices?
Absolutely!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider friendly?
Very! The most welcoming office I've visited!
by Dara xxx.xxx.88.134
September 14, 2013
Did you feel safe in this provider's care?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by A. Azer xxx.xxx.180.248
February 09, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.160.33
February 08, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was the waiting area spacious?
Yes
by joseph xxx.xxx.161.73
February 06, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by MHS xxx.xxx.176.73
February 06, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Mohammed S xxx.xxx.176.73
January 30, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by dee xxx.xxx.30.247
July 19, 2012
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Map and Directions
11441 Osage Street Northwest, Minneapolis, MN 55433