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Joseph Wayne J DDS MS

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Joseph Wayne J DDS MS
Joseph Wayne J DDS MS
(17 Reviews)
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19010 West 10 Mile Road Southfield, MI 48075
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
He is a wonderful Dentist. Excellent work!!!! The staff is very nice.
by Ursula Miller xxx.xxx.25.84
February 02, 2016
All staff members have a professional appearance. This practice operates from 3 locations in the metro area. Appointments by phone are simple as long as you are calling the correct location during their open hours. No, you may not be able to walk in and instantly be escorted to the back, but people don't tend to wait or return when receiving poor service. Dr. Joseph has serviced my family since 1999 and my referrals are also pleased with their new smiles. An ample amount of supplies are available when requested. Dr Joseph does check on you during every adjustment and will take the time to address all of your concerns if asked.
by TMB xxx.xxx.249.232
May 04, 2015
It is extremely difficult to get in contact with the staff when trying to set up an appointment. There are no phone calls made to confirm appointment times. In fact, after setting up my initial appointment for a consultation, I had to call them. They did not have my name listed anywhere and I had to reschedule. There have been no attempts made to reschedule my appointment when the office experienced a power outage. Now nobody is there to answer calls and there is no voicemail/answering service. The office staff are extremely unprofessional and unfriendly. I just want a refund and go some place where my business and money is appreciated.
by SCC xxx.xxx.230.15
June 26, 2014
Did you feel that your visit with the provider was time well spent?
No
Do this dentist have a good professional reputation among other dentists?
Somewhat, but they aren't very respected
Was this dentist's staff friendly?
No, they were rude
Did you receive sample toothbrushes or toothpaste to take home?
A couple, but not very many
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.195.69
March 04, 2014
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Are you confident that this provider will continue working with you until a solution is reached?
Not at all
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider have reasonable prices?
No, it was expensive.
by nnnnnooooo xxx.xxx.162.86
February 10, 2014
Was the waiting area spacious?
No, multiple people had to stand
Does this provider remember you by name?
No, and they don't make an effort to even try
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
by Anonymous xxx.xxx.192.138
April 06, 2013
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.8.4
March 15, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.107.139
January 30, 2012
Did you receive sample toothbrushes or toothpaste to take home?
Not at all, they rushed me out the door
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by Anonymous
December 13, 2011
Does this provider promptly return your phone calls?
Yes
by Anonymous
August 18, 2011
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Map and Directions
19010 West 10 Mile Road, Southfield, MI 48075