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Dr Samuel Huang DDS

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Dr Samuel Huang DDS
Dr Samuel Huang DDS
(13 Reviews)
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196 Thomas Johnson Drive Frederick, MD 21702
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Please, please avoid this dentist at all costs. I have been a patient for about 4 years and have several issues with their billing practices. They purposefully do not share information with you about the service they perform and don't do pre determinations with your insurance so they can up charge for the service. I have only had one other cavity in my life so I don't know anything really about fillings (that there are two different types). The office never explained to me before the filling service that some insurances don't pay for a "resin composite" filling. I went and had the fillings done then received a bill for over 100 dollars when I had already paid $100 out of pocket for the service. When I called to inquire why I was being charged they said that they never know if an insurance will pay or not for the resin composite filling. If that's the case 1) they should be doing a pre determination then with the insurance BEFORE the service so they can advise you what will be covered which they never did in this case, and 2) they should be letting patients know that they may have a higher out of pocket cost for that type of filling. When I called, they refused to assist me in anyway, were completely rude, and even though I have been a patient for years, they refused to do anything about the charge when they epically failed to advise me on my options as a patient.

I had a similar issue when I received implants at this office and had to argue over charges they never told me about then. This is clearly a pattern and frankly is completely dishonest and I believe a purposeful way for them to make more money.
Honestly, the dentists and hygienists there are not that great either - the past two cleanings were so fast (and one done by the dentist) that my teeth didn't feel clean afterwards. I also got crowns after the implants were placed that didn't match my tooth color and don't fit properly. Save yourself money and hassle and find another place to go! I am filing a grievance with my insurance company against them.
by Disgusted patient xxx.xxx.209.60
January 11, 2016
Is this provider easy to reach in an emergency?
No
Does this provider have a good professional reputation within your community?
No
Are you going to visit this provider again?
No
by Bad Business xxx.xxx.112.210
May 20, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did you feel like this provider's office was sufficiently staffed?
Mostly
Are you confident that this provider will continue working with you until a solution is reached?
No
Was the provider's staff welcoming to you?
Mostly
by Anonymous xxx.xxx.160.196
May 16, 2014
Did your mouth feel clean after your appointment?
Not really, it wasn't as clean as I hoped it would be
Was this provider's office too cold?
Yes, I was freezing
by Anonymous xxx.xxx.157.2
July 22, 2013
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
by Anonymous xxx.xxx.134.41
April 01, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
by Michele xxx.xxx.82.1
December 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Amy Mawww xxx.xxx.169.65
June 21, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were you able to relax during your appointment?
Yes
Did this provider have reasonable prices?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
December 29, 2011
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.
by James Bond
July 22, 2011
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Is this provider's business conveniently located?
Not at all, its out in the boondocks
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
June 28, 2011
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Map and Directions
196 Thomas Johnson Drive, Frederick, MD 21702