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Chu-Jang Chen, MD

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Chu-Jang Chen, MD
Merrimack Valley Pediatric Inc
(21 Reviews)
> Get Phone Number & Directions
221 Boston Rd Ste 8 North Billerica, MA 01862
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Consumer Feedback

(21 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
I have been taking my daughters to this practice for over 15 years. All clinicians are excellent. My girls have been cared for by Karen Farnum PNP. I trust her knowledge and clinical judgement.
by Michele xxx.xxx.220.16
July 17, 2014
Would you recommend this doctor to others?
I Already Have
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Is this business handicap-accessible?
Absolutely
by Anonymous xxx.xxx.182.201
April 03, 2014
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was it easy to make an appointment with this provider?
Yes
If your child is sick can the pediatrician see him/her on the same day?
No, but they're usually seen pretty quickly
by Anonymous xxx.xxx.101.241
January 21, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.176.18
January 19, 2014
Does the pediatrician over-treat your child for simple ailments?
No, they don't over-treat my child
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
by Anonymous xxx.xxx.67.23
November 01, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this pediatrician able to answer all your questions about immunizations?
Kind of. They were able to answer a couple but not all
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.19.222
October 23, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.201.59
October 21, 2013
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.217.197
September 27, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
by Anonymous xxx.xxx.245.160
December 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.253.38
September 14, 2012
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Map and Directions
221 Boston Rd Ste 8, North Billerica, MA 01862