Chu-Jang Chen, MD

Chu-Jang Chen, MD
Merrimack Valley Pediatric Inc 221 Boston Rd Ste 8 North Billerica, MA 01862
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Consumer Feedback

(21 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Christine xxx.xxx.87.102
September 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.214.81
August 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.115.163
August 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.154.156
June 28, 2012
The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They made the extra effort to make sure every question and concern I had was addressed.
by Alexis
January 25, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
December 06, 2011
I like Dr. Chu Chen. He is very sweet and caring when dealing with my daughter. He has seen her from Age 1 mo. through 18 months so far.
by Amit
November 10, 2011
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They are always prepared for my appointment and remember everything about me. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.
by Maria
October 27, 2011
Did you experience unnecessary pain during your visit?
No
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
August 23, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider have reasonable prices?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
August 18, 2011
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