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Thomas Kaye, MD

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Surgeons - Neurosurgeons

Baystate Neurosurgery

Springfield, MA

Baystate Neurosurgery

Springfield, MA

Baystate Neurosurgery

Springfield, MA

Baystate Neurosurgery

Springfield, MA
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Thomas Kaye, MD
Baystate Neurosurgery
(18 Reviews)
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2 Medical Center Drive Suite 503 Springfield, MA 01107
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.144.142
September 29, 2014
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider maintain a professional appearance?
Absolutely
Were you glad that you had the appointment with your provider?
Yes
Was this neurosurgeon friendly?
Very! The most welcoming office I've visited!
Would you recommend this provider to others?
I Already Have
by Paul A. Lisi Jr. xxx.xxx.42.142
March 13, 2014
Does this provider use current and safe equipment?
Yes
Would you recommend this provider to others?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Was this neurosurgeon friendly?
Very! The most welcoming office I've visited!
Does the provider's staff treat you well?
Yes
by Anonymous xxx.xxx.212.28
February 18, 2014
Was this neurosurgeon friendly?
Very! The most welcoming office I've visited!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider promptly return your phone calls?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.60.202
August 09, 2013
Are you going to visit this provider again?
Without a doubt!
Was the waiting area spacious?
No, but I can always find a seat
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.252.47
July 31, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.118.207
June 09, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by mary rutkowski xxx.xxx.8.102
February 26, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Yes
Were you able to relax during your appointment?
Yes
by CJ xxx.xxx.179.166
November 21, 2012
Did this provider answer all of your questions?
Some were answered
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you going to visit this provider again?
Without a doubt!
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.236.159
October 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.115.74
August 21, 2012
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Map and Directions
2 Medical Center Drive Suite 503, Springfield, MA 01107