Thomas Kaye, MD

Thomas Kaye, MD
Baystate Neurosurgery 2 Medical Center Drive Suite 503 Springfield, MA 01107
Add a Review

Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by anne carmen xxx.xxx.35.159
April 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.241.223
March 18, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by katie xxx.xxx.138.189
March 15, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider promptly return your phone calls?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
February 09, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider promptly return your phone calls?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 04, 2011
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Was this neurosurgeon friendly?
Polite Enough
Does this provider use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous
August 19, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
June 26, 2011
Did you experience unnecessary pain during your visit?
No
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
March 14, 2011
Add a Review