Kay A. Ficht, MD

Kay A. Ficht, MD
Your Choice Medical 21 Storey Ave, 1B, www.yourchoicemedical.org Newburyport, MA 01950
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.177.218
November 20, 2013
Would you refer this provider to a family or friend?
No, I wasn't impressed
Were the waiting room chairs comfortable at this provider's office?
Not really
Did this provider prominently display their diplomas or business license?
Yes
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous xxx.xxx.242.3
October 08, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.195.105
June 10, 2013
Was this provider's staff friendly?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.56.3
May 14, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.144.82
December 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.8.100
September 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.67.7
August 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.91.101
August 16, 2012
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The doctor is arrogant and has a huge ego. When asked to run some tests so that I don't need to visit my specialist as often, he wanted to do it his way and not the way the specialist recommended. When confronted he acted like a child and actually said, "Why don't you go see Dr. "so-and-so". Also the staff will not go out of their way to do anything and lost my messages more than once.
by Know more than the Doc xxx.xxx.99.127
June 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.189.49
May 11, 2012
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