Kay A. Ficht, MD

Kay A. Ficht, MD
Your Choice Medical 21 Storey Ave, 1B, www.yourchoicemedical.org Newburyport, MA 01950
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Malcolm Hein
September 02, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
August 24, 2011
Was this provider's office easy to locate?
Fairly Easy
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office too loud?
No, it wasn't too loud
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 10, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous
August 08, 2011
Excellent doctor, staff, and facilities. Dr. Ficht really listens to his patients and never rushes the visit. Rare these days!
by Carol C
August 03, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
July 27, 2011
Their staff is very friendly and professional. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. When comparing them to others I have visited for the same condition, they are among the best I have seen. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Mike Beaudry
July 21, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
June 28, 2011
Was this provider's staff friendly?
Not Really
Would you recommend this provider to others?
I Already Have
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
June 28, 2011
Does this provider have helpful information available online?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider remember you and your circumstances at every appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
June 24, 2011
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