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Francisco Ward, DO

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Francisco Ward, DO
(16 Reviews)
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3350 Wilkens Ave Ste 101 Baltimore, MD 21229
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Consumer Feedback

(16 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
After years and many types of treatment, I found the only doctor who was able to help and diagnose correctly my degenerative disc disorder as well as prescribe a series of treatments that help correct the condition and alleviate the pain including minor invasive surgical procedures, therapy and medicines. I say again, Dr. Fransisco Ward was the only doctor able to give me relief from my chronic neck and back pain. The new staff is a big improvement over the old staff. I can not stress enough how gracious I feel towards Dr Ward and his staff that have helped me with my pain. Being pain free is such a wonderful feeling after being down and out from the pain. Thank you very much Dr. Ward!
by David Watkins xxx.xxx.115.61
February 04, 2014
Did this rehabilitation specialist ever take personal phone calls while in the appointment room with you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous xxx.xxx.130.164
May 14, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Are you going to visit this provider again?
Without a doubt!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Gina D xxx.xxx.226.157
December 23, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this rehabilitation specialist friendly?
Very! The most welcoming office I've visited!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you experience unnecessary pain during your visit?
No
by Donald st aubin xxx.xxx.62.67
November 22, 2012
by Anonymous xxx.xxx.54.240
September 10, 2012
BEWARE. This doctor is horrible. His first answer is, "cut the nerve." That should be the LAST option when all else fails. I went to his office 4 times and waited over 1 hour each time to be seen. On the 4th visit I was not lucky enough to see him actually. It was a follow up to a procedure from two weeks ago that did not work. I was not expecting a co-pay. I politely asked to pay in a a few days or on the next visit. I was VIOLENTLY told no. Supposedly they paged the doctor and he said, "no co-pay, no assistance." this doctor does NOT care about your health...only money. Avoid this doctor like the plague. He might know how to operate and prescribe drugs but unless you add green to his pocket, you will be asked to leave...or removed. GOOD LUCK. Just stay away.
by breaksguy xxx.xxx.225.204
April 16, 2012
Phone calls are never returned. Medicines run out because doctor's staff doesn't inform him or perhaps he just doesn't pay attention. As a doctor, he's great, but he desperately needs a new staff and an office administrator
by Anonymous
March 05, 2012
When they showed up late for my appointment, it ruined my schedule for the entire day. I wish they had been more respectful of my time. They needed to pay a little more attention to detail, to make sure they didn't make any mistakes. I could tell their entire attention wasn't focused on me. Their office was nice and quiet. I was worried it would be overly loud but it was fine. Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. Their prices were not fair at all. They were extremely overpriced and I felt ripped off. The guy ALWAYS tries to rape you of your money and lies about the fees he charges....DO NOT. Go to him
by Anonymous
December 10, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I will definitely be returning to see them again. They were ready to see me when I showed up for my appointment except for the day of the earthquake and they were running a little behind which was to be expected. I never had to wait for them to show up. He is a polite, respectful rehabilitation specialist. .
by Anonymous
September 12, 2011
Was this provider's office too loud?
Yes, they need to move to a quieter location
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
by Anonymous
August 15, 2011
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Map and Directions
3350 Wilkens Ave Ste 101, Baltimore, MD 21229