Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider late to your appointments?
No, they were on time
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution