James Heltzer, MD

James Heltzer, MD
Champlain Ophthalmology 6430 Rockledge Dr Ste 270 Bethesda, MD 20817
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider remember you and your circumstances at every appointment?
Yes
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
April 29, 2011
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
by Anonymous
March 28, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. They aren't arrogant, and I'm confident they always have my best interest at heart. They went out of their way to make me feel special and respected, and were very sympathetic to my situation., They were very kind.
by Anonymous
March 23, 2011
Did you experience unnecessary pain during your visit?
No
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
March 23, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. The chairs in their waiting room were definitely above average. I was comfortable. They have a very good professional reputation. I know that I'm under the care of an expert.
by Anonymous
March 22, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider have reasonable prices?
Absolutely!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
March 01, 2011
by Anonymous
September 12, 2010
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