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James Heltzer, MD

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James Heltzer, MD
Champlain Ophthalmology
(27 Reviews)
> Get Phone Number & Directions
6430 Rockledge Dr Ste 270 Bethesda, MD 20817
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
January 03, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
December 23, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
November 28, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did you feel safe in this provider's care?
Yes
by Anonymous
October 17, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
October 13, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
October 12, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office too cold?
No, it was fine
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
September 16, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
September 07, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it easy to make an appointment with this provider?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
June 17, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
May 18, 2011
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Map and Directions
6430 Rockledge Dr Ste 270, Bethesda, MD 20817