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Steven Diener, MD

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Steven Diener, MD
Maryland Primary Care Phys
(28 Reviews)
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11055 Little Patuxent Pkwy Columbia, MD 21044
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
He's better than his reviews.. Listens, treats you like you are an adult (not old) Does not rush you through a visit and respects your desire to get enough information to participate in you well being. Great guy , but over worked.

Wish there was more access by internet but he's already overworked.

I've already told my friends and family about the fantastic experience I had with this wonderful doctor. I wasn't worried about their equipment in the least. It was safe and well taken care of. Their staff is very friendly and professional; I felt welcome. They definitely care about patient comfort because this doctor has the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. I will absolutely return.
by Bob xxx.xxx.147.122
April 11, 2014
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They are nice but WAY overbooked and the staff is clearly overworked. They should really allow for more time in between appointments if they want to keep any business. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I am going to refer everyone I know here. I absolutely love this place. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
by David xxx.xxx.172.168
October 31, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's staff friendly?
Yes, they went above and beyond
by marla xxx.xxx.0.9
October 11, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.185.168
September 03, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was the waiting area spacious?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider rush your appointment?
No
by John Rowland xxx.xxx.151.194
August 26, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it easy to make an appointment with this provider?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.65.11
May 08, 2013
Was this provider's office easy to locate?
Fairly Easy
Was this provider late to your appointments?
No, they were on time
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.1.127
April 09, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by William Cain xxx.xxx.167.106
March 23, 2013
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.133.216
January 29, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were you able to relax during your appointment?
Yes
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.185.50
January 14, 2013
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Map and Directions
11055 Little Patuxent Pkwy, Columbia, MD 21044