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Steven Diener, MD

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Steven Diener, MD
Maryland Primary Care Phys
(28 Reviews)
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11055 Little Patuxent Pkwy Columbia, MD 21044
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
I felt very safe in their care. I definitely trust them. They didn't pressure me to buy anything I didn't need, which I really appreciated. You can tell they only want the best for their patients. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They are nic. Dr. Diener is A++ in my book, and Monica is too. The front office staff is a bit hit or miss and not always very reliable. But the medical care given by Dr. Diener and his staff is first-rate. He cares..
by ThatsOK
January 24, 2012
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. Their staff is very friendly and professional. They always made sure that I wasn't in any pain. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by working mom
January 10, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider friendly?
Yes
by Anonymous
November 10, 2011
Was this provider's office too loud?
No, it wasn't too loud
Did this provider answer all of your questions?
Yes
Did this provider use excessive foul language?
No
Does this provider use current and safe equipment?
Yes
by Anonymous
August 09, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
May 24, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's office too loud?
No, it wasn't too loud
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
May 22, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by RC
April 13, 2011
Were you able to relax during your appointment?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Was the waiting area spacious?
Yes
by Anonymous
April 11, 2011
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Map and Directions
11055 Little Patuxent Pkwy, Columbia, MD 21044