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Neil Smith, MD

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Neil Smith, MD
(6 Reviews)
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823 Commercial St Rockport, ME 04856
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.40.170
October 18, 2013
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.185.8
November 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.40.134
August 20, 2012
They never left me for an extended period of time and I never felt ignored. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by charles pollock
January 05, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this gastroenterologist answer all of your questions?
Every question I had was answered thoroughly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
October 11, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Hugh Stubbins
March 03, 2011
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Map and Directions
823 Commercial St, Rockport, ME 04856