Bowman Tonya L DMD

Bowman Tonya L DMD
Bowman Tonya L DMD 741 West State Street Suite 1 O Fallon, IL 62269
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Does this provider treat every client equally?
Yes, they don't show favoritism
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Bettye xxx.xxx.222.180
December 13, 2012
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
by Anonymous xxx.xxx.242.50
November 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.60.19
August 08, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
December 19, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was the toothpaste used during your cleaning enjoyable?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
by Anonymous
August 23, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
by Anonymous
June 12, 2011
Was the waiting area spacious?
Yes
Did they follow up with you after your appointment?
Yes.
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
April 07, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
March 14, 2011
They never left me for an extended period of time and I never felt ignored. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They gave me all the information I needed about fees and payment plans before they scheduled my treatment. I appreciated them giving me enough information to consider my options before paying for it.
by Greg
March 04, 2011
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