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Hugh Sims, MD

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Bowling Green, KY

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Bowling Green, KY
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Hugh Sims, MD
(17 Reviews)
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1325 Andrea St Ste 206 Bowling Green, KY 42104
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
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by Robert Scott xxx.xxx.33.116
August 28, 2022
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.208.5
February 18, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was the waiting area spacious?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.52.95
January 03, 2013
Did this ENT Otolaryngologist recommend surgery too quickly?
Yes, it seemed pretty quick
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Not at all, they made me feel stupid for even saying anything at all
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was this provider's staff friendly?
No, they were rude
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous xxx.xxx.112.120
December 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.44.174
September 05, 2012
I visited Dr. Sims and his nurse practitioner for a hearing loss. I am under 40, so for me to have experienced this amount of hearing loss is alarming. My first visit I saw the nurse practitioner. She said that she saw a "significant amount of hearing loss" in my right ear and gave me steroids and told me to come back in 2 weeks to see Dr. Sims. When I went in for my second visit, she asked if I had any changes, I said the steriods made me really sick and I have had a bad headache every day for a week. She told me to go buy some Claritin. When Dr. Sims came in, he looked at my hearing test results and said "Your ears are normal and I'm not going to do anything for you, come back in a year." His NP was in the room with us and I addressed her, "but you said I had a 30% hearing loss" to which she looked sheepish and he replied, "your hearing is normal" and I replied, "BUT I CAN'T HEAR." and he said, "Do you have kids?" and I said "Yes." and he ACTUALLY said to me, "Sometimes busy moms just don't listen because they are busy doing too many things at once." I said, "You are kidding me, right?" and he said, "Well busy Moms just don't process information the same way." I got up and left. I should demand a refund for his wasting of my time.
by Still Can't Hear xxx.xxx.16.126
July 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.32.209
March 16, 2012
I have never been more frustrated or disappointed in a doctor.My 7yr old son was referred to see Dr.Sims for Strep Throat that he has had for the past 3 months and has not been able to get rid of.The nurse came in took all of our info down and said Dr.Sims would be in shortly.After 25 min.of waiting the nurse came back in and said that Dr.Sims looked over my sons chart and he did not think anything was wrong with him and therefore was not going to examine him.Dr.Sims NEVER came into the room to talk to me or even look at my son.As I was leaving the exam room,I found Dr.Sims at the desk on his computer.I ask him Why and he said that he was to busy..I DO NOT recommend this doctor and I hope he does not treat another child like he did mine.
by Shamaree Lee
November 24, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
November 21, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
November 11, 2011
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Map and Directions
1325 Andrea St Ste 206, Bowling Green, KY 42104