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Hugh Sims, MD

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Hugh Sims, MD
(17 Reviews)
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1325 Andrea St Ste 206 Bowling Green, KY 42104
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment.
by Eric
September 09, 2011
Was it easy to make an appointment with this provider?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this ENT Otolaryngologist use current and safe equipment?
Yes
by Anonymous
July 21, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
June 06, 2011
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Did this provider listen to your input and concerns?
Yes
Did this provider answer all of your questions?
Yes
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
by Anonymous
May 31, 2011
Was this provider's staff friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
April 06, 2011
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. Everyone in my community knows that they are the absolute best in the field.
by karon booth
March 02, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's staff friendly?
Friendly Enough
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
February 28, 2011
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Map and Directions
1325 Andrea St Ste 206, Bowling Green, KY 42104