Heilig Katherine E DMD

Heilig Katherine E DMD
Heilig Katherine E DMD 2810 Frank Scott Parkway West Suite 800 Belleville, IL 62223
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
by Anonymous xxx.xxx.11.65
October 08, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Sue xxx.xxx.135.179
March 09, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was the dental equipment clean?
Absolutely! It looked brand new
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous xxx.xxx.6.75
March 06, 2013
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
August 01, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
April 14, 2011
Did this provider prominently display their diplomas or business license?
Yes
Was the toothpaste used during your cleaning enjoyable?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
April 12, 2011
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